Questions, answered plainly

Yes. All four doctors are accepting new patients, and most first visits can be scheduled within 7 to 10 days. Emergencies are usually seen the same day.

Monday and Wednesday 7:30 am to 6 pm, Tuesday and Thursday 7:30 am to 7 pm, Friday 7:30 am to 3 pm, and two Saturday mornings a month. Our emergency line covers evenings and weekends for patients of record.

Use the Request appointment form. It takes about two minutes, and our front desk confirms your time by phone or text within one business day.

We ask for 24 hours notice so we can offer the time to someone waiting. A second missed appointment without notice may require a deposit for future bookings.

We are in network with Delta Dental PPO, UPMC Dental Advantage, Cigna DPPO, MetLife PDP, Aetna PPO, Guardian and United Concordia, and we file claims for most other PPO plans as out of network.

Yes. Send your insurance details when you request an appointment and our billing coordinator will verify coverage and share an estimate before you arrive.

The Northstar membership covers two exams, two cleanings, x-rays and 15% off most treatment for a flat yearly fee. We also offer 0% financing on approved credit.

Your estimated portion is due at the time of service. We accept cards, HSA and FSA cards, and approved financing.

Yes. Nitrous oxide is available for most procedures, and oral conscious sedation is available for longer visits after a medical review.

Our digital sensors use a fraction of the radiation of film x-rays. A set of bitewings is roughly equal to the natural background radiation you receive in a single day.

Cone beam CT creates a 3D view of teeth, bone and nerves. We use it to plan implants, assess root canal anatomy and evaluate some jaw concerns.

Many crowns are designed and milled in our office the same day. Some cases, such as layered veneers, are still made by a local Pittsburgh lab.

Call the office during hours or the emergency line after hours. If swelling affects breathing or swallowing, go to the nearest emergency room immediately.

Yes, during office hours. We hold same-day slots every weekday.

Patients of record usually receive a call-back within 30 minutes.